Effective organizations evolve to meet the needs of the communities they serve. To be effective, we must recognize and respond to those needs and spark a lively exchange of ideas among a variety of communities and constituencies.
Isolation is common to unhealthy communities and organizations. We collaborate with organizations and individuals from every perspective to break down racial, economic and social barriers and foster strong communities.
Low-income communities are entitled to the same high-quality expertise and services that their wealthier neighbors take for granted. We work to deliver that excellence through efficient and innovative staffing, technology and infrastructure.
The culture of our organization should reflect the values we bring to the work we do and communities we serve. To paraphrase Mahatma Gandhi: “We must become the change we want to see in the world.”
Systemic change drives far-reaching and long-lasting results. We look for ways to improve industry outcomes and develop equitable solutions that can be replicated nationwide.
Asking the right questions is the root source of good leadership. As our world evolves, so must our questions. We seek to become more aware of the transformational shifts that affect the communities we serve and the environment in which we operate.