Loan Modification Scams
Homeowners facing foreclosure should be aware of loan modification scams, which often target people already under financial stress.
Some companies advertise guaranteed loan modifications or claim they can stop foreclosure entirely, even though these outcomes cannot be promised.
In many cases, these companies ask for upfront fees or tell homeowners to stop communicating with their lender, which can make the situation worse.
Red flags:
- A company promises guaranteed approval for a loan modification
- You’re asked to pay fees before any service is provided
- You’re told to stop communicating with your lender
What to do:
- Contact your mortgage servicer directly to discuss options. For SUN Homeowners that is Dovenmuehle.
- Do not pay upfront for loan modification services
- Review information through trusted sources before taking action
- Talk to a HUD-approved housing counselor about your options, including forbearance or modified payment programs
Utility Disconnection & Fake Bill Scam
Scammers may contact homeowners pretending to be a utility company and claim your service will be shut off immediately unless payment is made.
These scams often use urgency and may ask for payment through gift cards, wire transfers or payment apps that are difficult to trace. Real utility companies typically provide notice before shutoffs and do not demand payment this way.
Red flags:
- A call or message claims your power, gas or water service will be shut off immediately
- You’re told to pay quickly using gift cards, wire transfers, cryptocurrency or apps
- The message creates urgency and pressure to act right away
What to do:
- Contact your utility provider using a known phone number
- Never send payment through unusual methods
- Take time to verify the request before responding
Home Improvement & Contractor Scams
Homeowners may be approached by individuals offering repair or improvement services, especially after storms or during busy seasons.
These offers may include quick repairs or discounted services, but in some cases the work is incomplete, delayed or done poorly. Some scammers take payment and do not return, leaving homeowners with unfinished work.
Red flags:
- Someone offers repairs and pressures you to start immediately
- You’re asked for a large upfront payment
- There is no written agreement or proof of licensing
What to do:
- Get multiple estimates before agreeing to work
- Verify licenses, insurances and references
- Review all terms in writing before signing
Property Tax & Assessment Scams
Some scammers send messages that appear to come from local government offices about property taxes or assessments.
These messages may claim you owe money, are due a refund or can reduce your tax bill for a fee. Because they often look official, these scams can be difficult to recognize.
Red flags:
- A notice claims you owe taxes or are due a refund
- You’re asked to provide personal or financial information
- The message does not match official communication
What to do:
- Contact your local tax office directly to verify the notice
- Do not share information without confirming the source
- Avoid clicking links in unexpected messages
AI Impersonation & Voice Cloning Scams
Scammers are increasingly using technology to impersonate companies or individuals, making messages appear more realistic than in the past.
This can include emails, phone calls, texts or websites that look legitimate and may request personal or financial information. These scams may seem convincing, especially when they create urgency or appear to come from a trusted source.
Red flags:
- A call from someone who sounds familiar but asks for money or help urgently
- Requests to send money, transfer funds or share a verification code
- Pressure to act quickly or keep the situation secret
What to do:
- Hang up and contact the person or company using a known number
- Do not send money or share codes based on an unexpected call
- Take a moment to verify before taking action
Tax & Government Impersonation Scams
Messages claiming to be from government agencies should be approached with caution.
These may come by email, text or phone and often request payment or personal information. They may also create urgency or use threatening language.
Red flags:
- A message claims to be from the IRS or a government agency
- You’re told you owe money or face penalties
- The message demands immediate payment or information
What to do:
- Do not respond to unexpected messages
- Do not click on suspicious links or attachments
- Do not send money or share information
- Report the situation to the appropriate agency
“Move Your Money” or Account Protection Scams
Some scams begin with a warning that there is a problem with your account.
The message may claim to be from a bank, government agency or fraud department and say your money is at risk. You may be told to transfer funds to another account to “protect” them.
These instructions are a common scam tactic. The Federal Trade Commission warns that anyone telling you to move money to keep it safe is likely a scammer.
Red flags:
- Someone claims there is fraud on your account
- You’re told to move money to another account to “protect” it
- You’re asked to provide codes or account access
What to do:
- Do not move money based on unexpected instructions
- Contact your bank using a trusted number
- Verify the situation before taking any action
Package Delivery & “Missed Delivery” Scams
Unexpected messages about packages or deliveries are another common scam.
These messages may say there was a problem delivering a package or that you need to click a link to reschedule delivery. The link may lead to a fake website designed to collect personal or payment information.
These scams often appear to come from well-known delivery companies and may look legitimate at first.
Red flags:
- A message claims there was a problem delivering a package
- You’re asked to click a link to reschedule or confirm details
- The link leads to a site asking for personal or payment information
What to do:
- Do not click links in unexpected delivery messages
- Check shipment status through the company’s official website
- Verify tracking information independently
Recovery Scams
After a scam, your information may be shared or sold, making you more likely to be contacted again. In these cases, someone may reach out and claim they can help recover lost money, prizes or items—but only if you pay a fee first.
These messages may appear to come from a government agency, law firm or consumer group. In some cases, scammers may even pretend to be connected to the original company or claim they are holding money for you.
Red flags:
- Someone contacts you about recovering money from a previous scam
- You’re asked to pay a fee before any help is provided
- The person claims to be from a government agency, law firm or consumer group
What to do:
- Do not pay upfront fees for recovery services
- Do not share financial or personal information
- Research any organization before responding
- Report the situation to the FTC
How to Protect Yourself
Most scams try to scare you into acting fast. Take a moment. Check the facts. Talk to someone you trust.
Smart steps to stay safe:
- Don’t click on links in messages you didn’t expect
- Don’t share passcodes, account numbers or personal information
- Don’t pay using gift cards, wire transfers or payment apps
- Don’t rely on caller ID—it can be faked
You can also test your scam awareness with the American Bankers Association’s “Banks Never Ask That” quiz.
For more tips, the FDIC provides guidance on avoiding scams.
Where to Report Scams
If you believe you’ve been targeted or affected by a scam, there are several ways to report it or get more information:
You can also check your state attorney general’s office for additional reporting options and consumer protection resources. Reporting scams helps agencies track patterns and warn others.